Privacy policy

This Privacy Policy explains how Buones (“Buones,” “we,” “us,” or “our”) collects, uses, and protects your information. It also outlines your rights and choices regarding how we handle your personal data.

By using our website, mobile app, or any related services, you agree to this Privacy Policy. Please review it periodically, as we may update it from time to time.

1. Scope of This Policy

This Privacy Policy applies to:

  • www.buones.com and any other websites owned or operated by Buones that link to this policy (collectively, the “Website”).

  • All services, features, and applications provided through the Website (collectively, the “Service”).

This policy applies to both:

  • Visitors – users who browse our Website.

  • Members – users who register or make transactions through the Service

2. Information We Collect

A. Contact Information

  • Name, postal address, email address, and phone number.

B. Identifying Information

  • IP address, login credentials, social media handles, and device/browser information.

C. Financial Information

  • Credit/debit card or bank details (processed securely by third-party payment providers).

D. Geolocation Data

  • Approximate or precise location, depending on your device settings.

E. Internet Activity Information

  • Pages visited, browsing duration, referral links, browser type, and cookie identifiers.

F. Commercial Information

  • Products viewed, added to cart, or purchased.

G. Audio/Visual Information

  • Photos, videos, or media voluntarily shared with us.

H. Inferences

  • Behavioral insights and preferences derived from your interactions.

3. Cookies & Tracking Technologies

We use cookies, pixels, and web beacons to improve your browsing experience and personalize marketing.

Cookies help us:

  • Recognize returning users

  • Store preferences

  • Analyze performance

  • Deliver relevant ads

You can disable cookies in your browser, but this may limit certain features.

To opt out of data collection for marketing:

📧 info@buones.com

4. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Manage and secure your account

  • Provide customer service

  • Personalize user experience

  • Send promotions and updates

  • Improve website functionality

  • Detect and prevent fraud

  • Comply with legal requirements

We may also use anonymized data for analytics and product development.

5. Social Media Engagement

When you engage with our official pages on platforms like Instagram, Facebook, Pinterest, X (Twitter), or YouTube, we may collect information (e.g., comments, messages, tags) for customer interaction and marketing.

Each platform has its own privacy policy — please review them to understand their data practices.

6. Demographic Information

We may receive demographic insights from third-party sources (e.g., gender, age, income range, interests). This data helps us tailor campaigns and improve user experience.

7. How We Share Your Information

We share information only when necessary:

A. Service Providers

Trusted vendors for:

  • Payment processing

  • Shipping and logistics

  • Analytics and marketing

  • IT and security services

They use your information solely to perform services for Buones.

B. Advertising & Analytics Partners

We may share non-sensitive information to improve ad relevance and measure performance.

C. Legal Disclosures

We may share data when required by law or to protect Buones’ rights, property, or safety.

Buones does not sell your Personal Information.

8. Children’s Privacy

We do not knowingly collect information from anyone under 16 years of age.

If you believe a child has submitted data, contact us at info@buones.com — we will delete it immediately.

9. Your Rights & Choices

Opt-Out of Marketing

You can unsubscribe from promotional emails anytime by clicking the Unsubscribe link or emailing info@buones.com.

Transactional emails (e.g., order updates) will still be sent as necessary.

Account Management

  • Update your details anytime via your Buones Account.

  • To delete your account, contact Customer Care at info@buones.com.

We do not store full payment card data on our servers

10. Your Privacy Rights 

  • Request disclosure of collected data

  • Request deletion of personal data

  • Request a copy of their data

  • Exercise these rights without discrimination

To submit a request:

📧 info@buones.com

11. Data Storage & International Transfers

Your information may be stored on servers located in India or other regions where our partners operate.

These countries may have different privacy laws from your home country, but we ensure appropriate safeguards for data protection.

12. Updates to This Policy

We may revise this Privacy Policy occasionally. Updates will appear on this page with a new “15-10-2025” date.

Continued use of our Service means you accept the updated policy.

13. Contact Us

For questions, concerns, or data-related requests, please reach out to:

📧 info@buones.com

🌐 www.buones.com